Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
We ship both domestically and to a select number of international destinations. Shipping times and prices depend on your location. If you live down the street from us in NZ, you'll get it faster than if you live in Dubai. Our site quotes, but does not guarantee, 2-8 business days for domestic delivery. International shipping is longer.
You, the customer, are responsible for all taxes and duties (including VAT) imposed by your country of residence.
Sofia B Gallardo is not responsible for any packages held by international customs agencies and it is not the responsibility of Sofia B Gallardo to make the customer aware of these agencies and their actions. Please check with your country's customs office to determine their procedures and any potential charges.
Artwork
The customer is responsible for the cost of shipping. The artists are only responsible for the cost of packaging their artworks.
Each item ships individually directly from our premises or from the artist themselves, so it will vary depending upon how the artist plans to ship it. Look for these 3 categories:
Ships in a cardboard box
This item will ship flat in a sturdy, well-protected cardboard box. We work with our artists every step of the way to ensure artworks are shipped according to our very high standards. Expect your artwork to arrive with plenty of support packaged in to make its journey as safe as possible as it travels from the artist’s studio to your home.
Ships in a crate
This item will ship in a wooden crate. Large artworks are shipped in a very sturdy crate that is built for shipping art all around the world. The crate will contain packaging materials that meet our strict guidelines to keep it firmly in place during its journey, and will be tightly sealed together.
Ships in a tube
This item will arrive rolled in a dent-resistant tube.This method is especially safe for oversized works, and provides lower shipping costs as well. Rolled works can be easily stretched (for canvas works, i.e. placed onto wooden stretcher bars) and/or framed by a local framer upon arrival. Upon immediate delivery, we highly recommend you send any works on paper directly to your framer for cautious, professional unrolling of the artwork.
